ShotGrid Help Center

Your ShotGrid Support Team has relocated!

To submit a support ticket, navigate to the Autodesk Knowledge Network support page. Authorized Users will have access to the entire ecosystem of Support specialists and resources.

We understand that change sometimes takes time. For a transitional period, you can now also view your previous ShotGrid tickets in the legacy ShotGrid Support Portal. Tickets will appear in a read-only format and will not serve as a portal to support. This functionality is available for a limited time only, so please take steps to transition as soon as possible.

For site outage updates, visit the ShotGrid Status Site.

We look forward to assisting you!