Is it possible to customize what status's are available to be used for any given entity that can have a status? Also, how can I access a list of available status's for an entity via the API?
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3 comments
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Ben Hadden Hi Jake,
Here's our documentation for customizing status list fields: https://shotgunsoftware.zendesk.com/entries/40236
I'll need to check with the team on getting the available statuses via the API. I'll report back soon.
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Jake Wilson Thanks, Ben. That link tells me that I don't have access to that page and that the topic may have been deleted.
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Ben Hadden Oh my, sorry about that! Here's the better link:
https://shotgunsoftware.zendesk.com/entries/327882
As for accessing the list of statuses in a Status field, you can use the schema_field_read() method in our API to return information on a particular field on any entity. Here's the documentation for that:
https://github.com/shotgunsoftware/python-api/wiki/Reference%3A-Methods#wiki-schema_field_read
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