Hi,
I checked on didn't find any help on that, if i am wrong please forgive and lead me.
I made a simple upload script, which creates a new version linked to a shot, and upload a mov to that version.
Sometimes a get a thumbnail created automatically sometimes not. The director prefers it with the thumbnail.
Then i have 2 solutions, one i solve it and have thumbnail auto create works every time, or i force it by setting image file (thumbnail) with version sg_uploaded_shot.url.
When checking the only thing i found is that the version url are quite different :
when the auto thumbnail works file are stored in https://sg-media-usor-01.s3.amazonaws.com/xxxpath
when no auto thumbnail is created file are stored in http://myproject.shotgunstudio.com/file_serve/attachment/xxxnumbers
what should i do to get those thumbnails created every time ?
Thanks for help