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Note Query Fields Stuck on "Calculating"

We use query fields for tracking note entities in our shot pages. For the past couple of weeks or so, most, not all of them have been stuck on "calculating". Sometimes it resolves if we revert the page, or sign back in. Refreshing the page or browser doesn't help. It seems to happen more often when we change the filter on a page. This is happening in both Safari and Firefox on multiple types of internet connections. Any ideas?

3 comments

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    Ben Hadden

    @Paul

    Apologies that this is happening!  There are a couple of fixes related to query fields that we've been working on this week.  If you send the page that's causing trouble to support@shotgunsoftware.com then we'll investigate.

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    Paul Haman

    Thanks for getting back to me! It's actually happening on every page. Should I just choose one & send?

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    Ben Hadden

    Yeah, that's be great!

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