0

Maya crash on new file.

Hi. My maya is crashing as soon as i try to start a new file from the shotgun file manager.

I have enabled debugging, but i'm not fast enough to read the log in the script editor.

Is it possible to log to file or how can i debug a problem like this?

Thanks in advance

/Fredrik

8 comments

  • 0
    Avatar
    Alan Dann

    Hi Fredrik,

    I've not heard of this happening before but I'll see if I can reproduce it here.  Could you tell me which version of Maya you are using and which OS you are on?  

    Also, do you know which version of the Shotgun File Manager you are running?  To find this, open the app and expand the panel on the right (click the large arrow button) - the version will be listed there.

    Thanks

    Alan

  • 0
    Avatar
    Fredrik Brännbacka

    maya 2013

    centos 6.4

    tk-multi-workfiles v0.3.23

    /Fredrik

  • 0
    Avatar
    Fredrik Brännbacka

    I should also add i'm using our own config based on tk-config-default but with a tweaked schema and templates.

    /Fredrik

  • 0
    Avatar
    Fredrik Brännbacka

    Ok, after digging more it looks like it has to do with the maya setup we use together with tank.

    You can close this issue for now.

    /Fredrik

  • 0
    Avatar
    Alan Dann

    Hi Fredrik,

    Unfortunately I've not been able to get it to crash yet!

    Could you try attaching the debugger to the Maya process before it crashes and then see if you get any meaningful debug from that - hopefully it will dump a call stack.  To do this, run gdb -p <process id> from a terminal where <process id> is the process id for Maya.

    Thanks

    Alan

  • 0
    Avatar
    Alan Dann

    Sorry - missed your latest comment! - can I ask what the conflict was in case someone reports a similar issue in the future?

    Thanks

    Alan

  • 0
    Avatar
    Fredrik Brännbacka

    SOLVED!

    I was developing on a new workstation with a Nvidia Quadro K2000 card.

    But it was installed using our standard PXE workstation install that includes older geforce drivers.
    After installing the correct drivers everything works like a charm.

    Sorry for the noise.

    /Fredrik

  • 0
    Avatar
    Alan Dann

    That's brilliant, thanks for letting us know :)

    Alan

Please sign in to leave a comment.