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Export Error - RV

sudo

September 01, 2015 14:25

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Hi,

I cannot export QuickTime Movie due to license error.

(Of course I have a license and can use RV with no incident)

Please let me know how to avoid it.

Thanks in advance.

OS: Windows7 64bit

Version: RV-3.12.18-32

error.png

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2 comments

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  Jon Morley September 03, 2015 07:46

  Hi sudo,

  The error you shared is happening because no rvio licenses are available. RV uses RVIO to handle exporting. Therefore RV needs an "rvio" class license to export. It seems that none of those are available while you are trying to export. If you want to start a ticket in our support tracking system I can examine the contents of your license to make sure something else isn't at fault. Please let me know.

  Thanks,

  Jon

• 0
  
  sudo September 03, 2015 07:46

  Hi Jon,

  Now it all makes sense to me.

  Thank you very much for your help!