I've set up a files page to store various proprietary tools and how-to guides for the use of our various vendors. Our external test account can see the page, but not the files themselves. Do I need to explicitly need to share those files in some way?
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Brandon Foster Hi Drew,
It sounds like you have some conditional permissions in place for the permission group. If you can send a message to support@shotgunsoftware.com with your specifics (site, users affected, and some examples of which files those users should see) we can see exactly what's affecting them.
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