Shotgun - Questions & Troubleshooting

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You have a blank stare... something got you puzzled? Post your question here and someone from Support or the Shotgun community will help you out.

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How to see Cut Duration as timecode? Max Ku 1 comment 0 votes None
linking task templates to entities by default deboute benjamin 2 comments 1 vote None
email alerts customisation Flavia Dias Riley 1 comment 0 votes Answered
Home page Cindy Levinson 1 comment 0 votes None
editing project info Cindy Levinson 10 comments 0 votes None
How can I duplicate a page? Mathieu Langlois 1 comment 1 vote None
Do tasks have to be linked to sequences as well as shots? Sean McAlear 2 comments 0 votes None
Execute photoshop jsx script in tank photoshop publish app Samsher Chahar 2 comments 0 votes None
is it possible to use local links to media in (hosted) screening room app Stu Aitken 3 comments 0 votes None
finding out what stuff is called Thorpe, Rupert 1 comment 0 votes None
How does one set the order of a playlist? Eli Rarey 3 comments 0 votes None
Can i use API if i have only web-based Shotgun account? Max Ku 1 comment 0 votes None
Starting trial Lisadoucetjodoin 1 comment 0 votes None
See Dependencies Sabrina Gagnon 4 comments 0 votes None
Is it possible to recreate "assigned to" for shots Tom Stratton 4 comments 0 votes None
How do the artists' tasks fall off their lists when a project is archived? Sean Gilhooly 0 comments 0 votes None
how do I add shots and assets when getting error message? Lily Shapiro 3 comments 0 votes None
Is there any way to copy and paste filters from one page or widget to another? Eli Rarey 4 comments 19 votes None
Where can I find any documentation about Tickets field read/unread? Eli Rarey 4 comments 0 votes None
If I go through a trial version of Shotgun, and I want to go on and buy a seat, can I transfer all the info input in the trial into the paid version or do I need to re-input the info again? Lisa Schulz 3 comments 0 votes None
Java security Michael Jackson 1 comment 0 votes None
Unknown field 'name' in 'Scene' entity Roman Ignatov 0 comments 0 votes None
Can someone explain smart cut fields? Ciaran 3 comments 0 votes None
Problem with sending notes Portia Tickell 0 comments 0 votes None
Disabling Time Log emails Tom Wild 0 comments 0 votes None
Is there way to receive email notifications after status on a note has been changed? Rbihr 1 comment 0 votes None
Shotgun 2.4 bugs with Safari in Lion Rob Di Figlia 2 comments 0 votes None
Can entities other than 'version' be played in rv? Ciaran 2 comments 2 votes None
Entities with multiple task pipelines and dependent assets DJ Hauck 1 comment 0 votes None
importing shotgun_api3 in Maya 2012 causes Maya to crash Collin Parrish 1 comment 0 votes None